What is the Twilio integration with Vtiger Phonecalls?

You can integrate Twilio with Vtiger's Phonecalls module to make and receive phone calls, send SMS, and use other voice and messaging features directly from within your Vtiger CRM. 
This integration creates phone call records in the CRM for every call you make or receive. It helps you streamline communication, log conversations automatically, and manage all your customer interactions in one place.