Follow these steps to configure the agent details in the Ozonetel Agent Login portal:
- Go to Ozonetel Portal. You will be directed to the login screen.
- Select Agent Login. You will be directed to the Agent Portal.
- Enter or select the following information:
- Customer: Ozonetel username (same as Admin Login account).
- Agent Id: Agent email ID.
- Phone Number: Agent’s phone device’s phone number.
- Pin: Agent Password.
- Click the Status tab in the top left corner of the screen.
- Select Ready.
- Click the Inbound tab on the top left corner of the screen.
- Select Blended.
Note: While making phone calls using Ozonetel in Vtiger CRM, the Agent should always be logged in to the Ozonetel Agent Login page.