Can I show or hide fields from the employee portal?

Yes, you can show or hide fields from internal tickets in each view of the employee portal - Create, Edit, and List views.
Follow these steps to display selected fields in the employee portal:

Click the User Menu on the top right corner of the screen.
Click the Settings button.
Go to Module Management.
Select Module Layouts & Fields.
Choose Internal Tickets from the Select Module drop-down.
Click the Detail View Layout tab.
Do the following to show a field in the employee portal:
1. Select a field.
  - Enable its Quick Create button or mark it as Mandatory to show it in the Create and Edit views.
  - Enable the Header button or mark it as a Key Field or to show it in the List View.

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Can I show or hide fields from the employee portal?

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