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Is there a way I can hide consents from certain contacts?

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Yes, you can hide a consent option from certain contacts by using Conditions. 

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings.
  4. Look for the Configuration section.
  5. Select Consents.

Each type of consent has a Show To section where you can choose from which contacts you want specific consent and apply suitable conditions.

  • All Contacts: Consent is visible to any contact who receives the consent request email. 
  • Only Contacts matching these conditions: Consent is visible only to a filtered list of contacts. For example, contacts whose address is in the EU, contacts who have not opted to your marketing emails, etc.
    • Select Only Contacts matching these conditions.
    • Click the +Add Condition button.
    • Select the field on which you want to apply a condition. 
  • Nobody: Consent should not be visible to any contact.
To learn more about Consents, click here.
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