FAQs in this section
Are consents required if my business does not operate in the EU?
What should I know before I set up consents?
What is deduplication of contacts?
How do I know if a contact has granted permission to track emails?
Where can I find the Vtiger Privacy Guard extension when installed?
What are the types of consents available in Vtiger CRM?
Is there a way I can hide consents from certain contacts?
What are the benefits of the Vtiger Privacy Guard?
Is the Consents module available in all Vtiger editions?
How should I set up the From email address to send consent emails?
How do I set up consents?
How do I install the Vtiger Privacy Guard?
How do I enable the Consents module?
How do I set up the deduplication of contacts to configure consents?
How do I set up consents to store personal data?
How do I set up custom consents?
How do I set up tracking consents?
How will I know if a contact wants to have their personal data erased from the CRM?
What should I do to know if a contact wants me to stop using their data?
What happens when a contact requests to stop processing their data?
How do I unlock a contact record that is locked because the contact requested to stop processing their data?
Is there a way to set up notifications related to consents?
I am not able to uninstall the Vtiger Privacy Guard. Why?
How do I uninstall the Vtiger Privacy Guard?
How do I erase a contact's personal data?
How do I know if a contact has requested data erasure?
How do I know if a contact has requested to stop processing their data?
How do I know if a contact has granted permission to track their document engagement?
Is it possible to know when the last consent request was sent to a contact?
Where can I find the personal and encrypted data of a contact?
How do I send a consent request to a contact?
What is a consent?
What is the Vtiger Privacy Guard?
Why does my business require consents?

What is the kind of data for which I need consent?

The data for which you need to seek consent varies from one business to another. You must seek consent only for the data that is not required for business operations. 
An individual’s email address, phone number, marital status, religion, etc. are considered personal information. Some of this personal information might be required for operational reasons. For example, if an individual has bought services from your business, you must retain their name and address on invoices and orders for record-keeping and auditing.
So, classify personal information as essential and non-essential for operational purposes. Also, find out which information is essential only for marketing purposes. Non-essential personal information needs consents.

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