The following improvements have been made to the In-App Help:
The top section of the Help window displays a greeting, the CRM user’s name, and the Search option.
Shows the user the video of that particular module.
Clicking on the video link will play the video in a pop-up window.
Clicking on the Setup Vtiger link will display details.
Clicking on the FAQ will show FAQs related to that module.
Onboarding
Contact Management video is now available in the help popup.
The video is also available in the Contacts module when the user visits for the first time.
Project Management
Project Management modules are now available in the One Professional edition.
Task/Events
The Task and Event numbers are now available for reference in the Events List View.
Settings
A Celebrate Success extension is added to make a Confetti shower for your accomplishments.
You can configure the accomplishments for which you want to have the Confetti shower.
Reports
You now have the option to filter data in reports based on the Assigned to equals current user/ My Reportees.
Workflows
A new expression - Uppercase field is now added in workflows, approvals, and the Process Designer. This function will work only for text field and text area field. Uppercase has 1 parameter called - uppercase(field). Field is the fieldname from which the string has to be converted to uppercase.
Release 2 (9.22.7.2)
Feature(s)
Zoho sync enables a two-way sync between Vtiger and Zoho. Syncing is now enabled for Contacts, Accounts, and Leads modules.
Enhancement(s)
Actions
The tasks created via the Process designer or manually will now be displayed on the Actions Page with the related Contact or Lead or Organization. They will provide a direct link to the related record.
Appointments
When a customer makes an appointment,
an event is created from the appointment link, and
the customer’s name is added to the guest section of the Google calendar synced from the CRM user.
Cases
A new font by the name Indivisa Text Serif Regular has now been added to the CRM.
Customer Portal
You can now search a record in the Customer Portal using the Date field.
Dashboard
The hand symbol is now replaced by a mouse pointer in the Sales funnel and Leads funnel when a clickthrough is not available.
Extensions
You can now see top five frequently used modules in the Main menu(below the Favourites section).
Note: The frequently used modules will not show up for settings configuration.
Lead
You can now add Products and Services directly to Deals. This will help members associated with a deal to easily follow up with the customer about a product or a service they are interested in.
Lead Conversion
When you convert a lead, you now have the option to transfer all related child records to a deal. Earlier when a lead was converted, you were able to transfer related data to only Contacts and Organizations.
Partner Portal
Dependent fields have been added and made mandatory to understand the reason behind a sale being won or lost.
For Sales Won - the following fields have been made mandatory
Primary Win Reason
Secondary Win Reason
Beginning Standard User Count
Single App Users
Sales Lost - the following fields have been made mandatory
Lost Reason
Lost Reason Details
Competitor
Print Templates
You will now be able to write the total amount in words.
You will be able to choose the following options to add currency in different formats using a picklist under the Print template section > Under Currency Preference
UPPERCASE
lowercase
Title Case
Smart Reminders
The Reminder option is now available in the Detail view of the Leads module.
Surveys
You will now be able to use survey ratings of 1-5 in your surveys.
Webhooks
You now have support for extra headers, parameters and body for Webhook requests.
Others
You can now report a bug by taking screenshots. You also have the option to edit the screenshot image and send an email with the image attached to [email protected].