How do I create a Service Appointment for a Service Contract?

You can create Service Appointments for agents who work at the customer site based on the work order assigned.
Follow these steps to add an event to a Contract:

1. Log in to the CRM.
2. Click the main Menu.
3. Go to the Help desk.
4. Go to Agent Enablement.
5. Click Service Contracts. The Service Contracts page opens. (Usually the List View page.)
6. Select the Service Contract record for which you want to create the appointment. The record Summary View opens.​
7. Click More (Ellipse or three dots).
8. Click Reach out Now > Log a Meeting. The Quick Create > Event window opens​
9. Enter or select the following information:
   1. Subject - Enter the subject of the event.
   2. Activity Type - Select the type of activity from the drop-down menu, such as Call, Meeting, Google Meet, Leave, etc.
   3. Start Date & Time - Specify when the event should start by selecting the appropriate date and time.
   4. End Date & Time - Define when the event will conclude by setting the end date and time.
   5. Description - Provide a detailed explanation of the event, outlining its purpose.
   6. Participants - Add participants who will be attending the event. You can select participants by clicking the User icon and, if necessary, quickly create new contacts by clicking the Plus icon. 
10. Click Save.