FAQs in this section
Are consents required if my business does not operate in the EU?
What should I know before I set up consents?
What is deduplication of contacts?
How do I know if a contact has granted permission to track emails?
Where can I find the Vtiger Privacy Guard extension when installed?
What are the types of consents available in Vtiger CRM?
Is there a way I can hide consents from certain contacts?
What is the kind of data for which I need consent?
What are the benefits of the Vtiger Privacy Guard?
Is the Consents module available in all Vtiger editions?
How do I set up consents?
How do I install the Vtiger Privacy Guard?
How do I enable the Consents module?
How do I set up the deduplication of contacts to configure consents?
How do I set up consents to store personal data?
How do I set up custom consents?
How do I set up tracking consents?
How will I know if a contact wants to have their personal data erased from the CRM?
What should I do to know if a contact wants me to stop using their data?
What happens when a contact requests to stop processing their data?
How do I unlock a contact record that is locked because the contact requested to stop processing their data?
Is there a way to set up notifications related to consents?
I am not able to uninstall the Vtiger Privacy Guard. Why?
How do I uninstall the Vtiger Privacy Guard?
How do I erase a contact's personal data?
How do I know if a contact has requested data erasure?
How do I know if a contact has requested to stop processing their data?
How do I know if a contact has granted permission to track their document engagement?
Is it possible to know when the last consent request was sent to a contact?
Where can I find the personal and encrypted data of a contact?
How do I send a consent request to a contact?
What is a consent?
What is the Vtiger Privacy Guard?
Why does my business require consents?

How should I set up the From email address to send consent emails?

To send consent requests, you must first set up the From Name and the From Email address. Follow these steps to set them up:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the CRM screen.
  3. Click Settings.
  4. Select Email Settings under Configuration.
  5. Click the Edit icon in the Email Settings page.
  6. Scroll down to the Double opt-in and Consent Emails section.
  7. Enter From Name and From Email.
  8. Click Save.
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