What are the types of consents available in Vtiger CRM?
You can add three types of consents in Vtiger CRM:
- Data consent - Use this to create a consent to store a contact’s data in CRM fields. For example, phone number, email address, etc.
- Custom consent - Use this to create customized consent, for example, permission to send service feedback email monthly, etc.
- Tracking consent - Use this consent to track a customer’s engagement with your company. For example, views on an email, downloads on a shared document, etc.