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What are the types of consents available in Vtiger CRM?

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You can add three types of consents in Vtiger CRM:

  1. Data consent - Use this to create a consent to store a contact’s data in CRM fields.  For example, phone number, email address, etc.
  2. Custom consent - Use this to create customized consent, for example, permission to send service feedback email monthly, etc.  
  3. Tracking consent - Use this consent to track a customer’s engagement with your company. For example, views on an email, downloads on a shared document, etc.

 

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