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How do I unlock a contact record that is locked because the contact requested to stop processing their data?

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Follow these steps to unlock a contact record:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials.
  4. Select Contacts.
  5. Open the contact record that is locked.
  6. Click the Re-open button.
To learn more about consents, click here.
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