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I am not able to uninstall the Vtiger Privacy Guard. Why?

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Encrypted fields must be removed before uninstalling the Vtiger Privacy Guard.

Follow these steps to delete encrypted fields:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the screen.
  3. Click Settings.
  4. Select Module Layouts & Fields under Module Management.
  5. Choose Contacts from the Select Module drop-down.
  6. Click the Detail View Layout tab.
  7. Look for the encrypted field.
    • You may use Ctrl+F to find the field.
  8. Hover on the encrypted field and click the Delete icon.
To learn more about consents, click here.
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