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Can I select an existing address for From address in workflows' Send Mail action?

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Yes, you can either enter the From address manually or select an existing address from the options below:
  • Enter a From address - Lets you enter an email address manually
  • Helpdesk support email ID - Use the email address set up under Settings > Configuration > Email Settings as Helpdesk Email
  • Assigned To: (Users) Primary Email - Use the email address of the user to whom the lead is assigned
  • Last Modified By: (Users) Primary Email - Use the email address of the user who last modified the lead record (check the Last Modified By field in the lead record)
  • Created By: (Users) Primary Email - Use the email address of the user who created the lead record (check the Created By field in the lead record)
To learn more about the Send Mail action, click here.
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