FAQs in this section
What are Articles in Vtiger CRM?
How are Articles better than FAQs?
Is the Articles module available for the Sales Starter edition?
Is the Articles module available by default in the CRM?
How can I install the Articles module?
Where will my articles appear after publishing?
Can I change the appearance of the Help Center from the Articles module?
How can I create an article?
Can I see how my article will appear on the Help Center before publishing?
How can I add an article from the Cases module?
How can I create an article using Quick Create?
In which status should I create my article?
Will my customers view my articles if it is in the Draft status?
Should I meet any pre-requisites before I create an article?
How can I add screenshots to an article?
How can I add external links to an article?
How can I save the changes made to an article?
What is the Card View in Articles?
What can I do in the List View of the Articles module?
How is the Article's Summary View different from other modules?
Can I add a brief introduction to an Article?
Can I import Articles from my system to the CRM?
How can I export the articles from the CRM?
How can I print an article?
How can I change the template of an article?
Can I see the rating of my articles?
Is it mandatory to install the Articles extension?
When I click the Do button from Articles' Summary View, it is not showing anything. Why?

Can I see how many views have been recorded on my article?

Yes, you can.
Follow these steps to view the number or views on your article:

  1. Click the Main Menu.
  2. Go to the Support tab.
  3. Select the Articles module.
  4. Click open an article to display the Summary View.
  5. Click the Analytics widget on the right sidebar.

The Article Views is a bar chart that will display the number of views on the article.
If you click the More icon, you can see options to print the chart or save it as an image.

To know more about Articles, click here.
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