Knowlarity is a leading provider of cloud-based telephony solutions to businesses in emerging markets.
Integrate Vtiger CRM with Knowlarity to:
- Streamline your customer service process.
- Enable your sales/support teams to stay on top of all conversations and craft outstanding customer experiences.
Benefits of Knowlarity Integration
- Get a 360 view of your business with call analytics, reports, insights, and more.
- Direct incoming calls from customers to connect support/sales agents.
- Quickly generate leads from inquiry calls without leaving your dashboard.
- Convert calls into an opportunity or a case while interacting with the customer.
- Capture information from an inbound call and save time by eliminating manual data entry.
- Record all conversations to fine-tune your sales pitch or to make a note of a customer’s requirement.
- Initiate outbound calls to customers directly from your CRM with just a click.