How do I stop the feedback emails sent after closing a Case?

Follow these steps to stop sending the feedback email after closing a Case:

1. Log in to the CRM.
2. Click User Menu. 
3. Select Settings. The Settings page opens.
4. Click Automation > Workflows. The Workflows page opens.
5. Search for Default satisfaction survey in the Search Bar. 
6. Disable Default satisfaction survey toggle for Cases module.