How do I create a Timelog for a case?

Follow these steps to create a Timelog for a case:

1. Log in to your CRM account.
2. Click the Main Menu.
3. Go to Support.
4. Select Cases.
5. Click the One View tab.
6. Click the Clock icon in the Timelog block. This starts the timer.

A Timelog is created for the case. You can view the Timelog record under the Timelogs tab. The Timelog is in a Working state.