What are the benefits of integrating Twilio with Vtiger CRM?
The benefits of integrating Twilio with Vtiger CRM are:
- Seamless real-time communication through voice calls and SMS.
- Automated logging of all calls and messages, including details like duration and notes.
- The ability to automate follow-ups and reminders.
- Access to key metrics like call duration and missed calls from within the CRM.
- Reduced need to switch between different applications for communication and data entry.