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How do I reply to Facebook comments from Social?

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You can reply to comments from the All Posts, Comments, or Mentions section on your Social dashboard.

Follow these steps to reply to a comment:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials > Conversations.
  4. Select Social. You will land on the Social module.
  5. Click Facebook under Posts on the left-hand side.
  6. Choose a post.
  7. Click the Comment icon to see the comments.
  8. Click Reply to type a reply.
  9. Click Post.
To know more about Vtiger Social, click here.
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