FAQs in this section
What is Vtiger Social?
What can I do using Vtiger Social?
In which editions is Vtiger Social available?
How do I log in to my Facebook account using Social?
How do I write and publish a post on Facebook using Social?
How do I schedule a Facebook post using Social?
Can I post messages to multiple social media accounts from Vtiger Social?
How do I reschedule a post using Social?
How do I delete a scheduled post from Social?
Can I edit a post after publishing it using Social?
Can I like Facebook posts or comments from Social?
How do I reply to Facebook comments from Social?
What is a comment stream in Vtiger Social used for?
How do I create a comment stream on Vtiger Social?
In what situations should I use the record creation options on Social?
How do I add or link records from Social's Facebook tab to an existing contact?
How do I add a contact to my Facebook account from the Social module?
How do I add a lead from Social's Facebook account?
How do I link a lead from Social's Facebook account?
How do I link a contact from Social?
How do I create a case from Social?
How do I delete a post?
What is the Social Inbox?
Can I filter activities on my Social Inbox?
How do I add a social media account like Facebook to Social?
How do I disconnect an account from Social?
How do I remove an account from Social?
What type of automation does Social allow?
Why do we need automation rules in Vtiger Social?
What is Google My Business?
What is the Google My Business integration with Vtiger Social?
Which social platforms does Vtiger Social support?
How do I log in to Google My Business?
How do I create a Google My Business (GMB) post from Social?
Can I schedule a post on Google My Business (GMB) using Social?
Can I schedule a post on Facebook and Google My Business at the same time?
Can I post on multiple channels from the Social module?
How do I reschedule a Google My Business post?
How do I create a deal from a Google My Business post or review?
Where do I see viewer queries on the Google My Business page?
Can I add an FAQ to Google My Business from Social?
How does Twitter work with Vtiger's Social module?
Who can access the Social module settings for Twitter
What can I do on Vtiger Social’s Twitter page?
How do I use Twitter from the Social module in the CRM?
How do I authorize my Twitter account in the Social module?
What are the different sections on the Social Twitter page?
What is the My Tweets section on the Social module's Twitter page?
How do I post a Tweet from the Social module in the CRM?
How do reply to a Tweet?
How to retweet a Tweet?
How do I quote a Tweet (share a Tweet)?
How do I like a Tweet from the Social module screen in the CRM?
How do I view a user’s profile on Twitter?
How do I view the number of retweets and likes from the Twitter Dashboard in the CRM?
What are Actions in the Twitter Dashboard?
How do I add a contact from a Tweet using Actions?
How to select and link a Twitter user to a Contact record?
How to add a lead from a Tweet using Actions?
How do I link a Lead from a Tweet to a Lead record in the CRM?
How to add a deal from a Tweet using Actions?
How do I add a case using Actions from a Tweet?
How do I view Contacts, Leads, Deals, and Cases from the Twitter Dashboard in the CRM?
How do I delete a Tweet from the CRM using Actions?
What is the Mentions feature on the Vtiger Social Twitter page?
How do I reply to a Tweet which mentions me or my business?
How to retweet a Tweet that mentions me or my business?
How do I share a Tweet that mentions meor my business?
How do I hit a Like to a tweet that mentions me or my business?
What is the Scheduled section on the Vtiger Social Twitter page?
How do I reschedule a scheduled Tweet?
How do I delete a scheduled Tweet?
How is the user’s name displayed in Twitter?
How can you use Search Streams simultaneously on different channels like Twitter and Instagram?
What is the Manage Accounts feature on the Vtiger Social Twitter page?
How do I add a Twitter account to the Social module in Vtiger CRM?
How do I look at different tweets and mentions from the same screen in the CRM?
How do I remove my Twitter account from the Social module?
How do I automate processes for Twitter in the Vtiger CRM?
What is the Social Inbox in Vtiger CRM
How do I disable my Twitter account from the Social module?
What social media accounts can I manage using Vtiger Social?
Can I automate Social Posts from Process Designer?
Can I post messages using Social message action in the Process Designer?
What is the Search Streams feature in Vtiger Social module?
Table of Contents
The Search Stream allows you to look for Tweets with keywords, hashtags, and specific Twitter accounts.
Follow the steps to use the Search Stream:
All the Tweets as per the set search stream conditions will be displayed. This search will also be saved under Search Streams with the same name.
Note: You can search streams to a maximum limit of 5 times. If you still plan to search, you will have to delete an existing search stream to add a new one.
Follow the steps to use the Search Stream:
- Click + beside Search Streams. The Add Search Stream window opens.
- Select or enter the following information -
- Name: enter a name for your search stream.
- Select Accounts: Select your desired account. The Add Search Stream window opens.
- Select Hashtag/keyword search if you are looking for Tweets with particular hashtags or keywords.
- Select Specific accounts Tweets if you are looking for Tweets from specific accounts.
- Contains, if you have multiple keywords or accounts to look for, select :
- Any, if you want to retrieve all Tweets having one of those keywords or accounts.
- All, if you want to retrieve the Tweets having all of those keywords or accounts.
- Under Contains section, If chosen:
- Hashtag/keyword search, enter the keywords with # or @ suffix to retrieve all the Tweets available on Twitter having the same.
- In the Does not contain a field, enter the keywords you do not want to retrieve from any of the Tweets having the same.
- Specific accounts Tweets, enter a Twitter username (without @) to retrieve all the Tweets available on Twitter having the same as shown below.
- Note: You will be able to look for only one specific account at a time.
- Click Add Stream.
All the Tweets as per the set search stream conditions will be displayed. This search will also be saved under Search Streams with the same name.
Note: You can search streams to a maximum limit of 5 times. If you still plan to search, you will have to delete an existing search stream to add a new one.
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