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How do I add a contact from a Tweet using Actions?

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Integration of Twitter with the Social module integration lets you add new contacts who are mentioned on your Tweet or those who have replied to your Tweets.


Follow these steps to add a contact from a Tweet: 
  1. Log in to the CRM.
  2. Click Actions.
  3. Click Add Contacts.
  4. Click New Contact. You will be directed to the Add Contact window.
  5. Enter the details in the add contact window
    1. The user’s name by default, is taken as the Last Name for the contact record.
    2. The user’s Tweet is by default taken as the Description for the contact record.
    3. Enter the other details of the Contact record.
  6. Click Save

With this, you will have successfully added a new contact and created the related contact record, that will be saved in the Contacts module.

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