Follow these steps to add leads:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Essentials > Conversations.
- Select Social. You will land on the Social module.
- Click Facebook or Google under Posts on the left-hand side.
- Click the Actions icon (three dots) under a post.
- Click Add Lead.
- Enter the desired contact/lead information. Make sure to fill in all the mandatory fields.
- Click Save.
You will find the contact or lead that you create in the Contacts/Leads module.