FAQs in this section
How does Facebook, twitter and Linked in field work ?
What is Vtiger Social?
In which editions is Vtiger Social available?
How do I log in to my Facebook account using Social?
What is a comment stream in Vtiger Social used for?
How do I create a comment stream in Vtiger Social?
In what situations should I use the record creation options on Social?
How do I link a lead from Social's Facebook account?
How do I add a contact from Social's Facebook account?
How do I delete a post?
What is the Social Inbox?
Can I filter activities on my Social Inbox?
How do I add an account to Social?
How do I disconnect an account to Social?
How do I remove an account from Social?
What type of automation does Social allow?
What is Google My Business?
How is Google My Business related to Vtiger CRM?
What is the use of Google My Business with Vtiger Social?
Which platforms does Vtiger Social support?
How do I log in to Google My Business?
How do I create a Google My Business (GMB) post?
How do I schedule a Facebook post using Social?
Can I post to multiple social media accounts from Vtiger Social?
Can I edit a post after publishing it using Social?
Can I schedule a post on Google My Business (GMB) using Social?
Can I schedule a post on Facebook and Google My Business (GMB) at the same time?
Can I post on multiple channels from the Social module?
How do I reschedule a GMB post?
What can I do using Vtiger Social?
How do I create and publish a post on Facebook using Social?
How do I delete a scheduled post from Social?
Can I like Facebook posts or comments from Social?
How do I reply to Facebook comments from Social?
What are the steps to add or link records from Social's Facebook?
How do I reschedule a post using Social?
How do I add a lead from Social's Facebook account?
How do I link a contact from Social?
How do I create a case from Social?
How do I create a deal from a Google My Business post or review?
Where can I see the questions that users leave on my Google My Business page?
Can I add FAQ to Google My Business?

Why do we need automation rules in Vtiger Social?

Let's look at an example to understand this. 

If you receive a comment that says, “How do I buy this product?”, you can assume this to be a lead for your business and create a lead record for the user.

Additionally, you can specify tags or keywords that must be present in the comment or review. For instance, the tag is “want to subscribe”, and a user posts a comment that matches the tag. You can assume them to be a lead and trigger the creation of a lead record. 
 
To know more about Social, click here.
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