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How do I send a WhatsApp message from the related WhatsApp Tab in the Summary View?

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Follow these steps to send a WhatsApp message from your CRM:
  1. Click on a record to go to its Summary View.
  2. Select the WhatsApp icon on the Related Tab.
  3. The Chat/Message conversation box appears.
  4. You can Type a message in the message section. 
  5. You can use the message templates by clicking on the icon.  
Note: 
  • You cannot edit message templates in this window.
  • You can attach only one file (or document) per message.  
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