Can I use the CRM to send WhatsApp messages?

Yes, you can, provided you have a WhatsApp business user account and your phone service provider integrates with Vtiger CRM. You can also integrate your personal number to integrate WhatsApp with Vtiger CRM.

Currently, Vtiger provides integration between WhatsApp and the CRM for the following service providers:

• Twilio
• Clickatell
• Wablas
• Gupshup

To know more about WhatsApp integration with the CRM, click here.

Note: In the future, we will be providing integration to other service providers.