How do I send a WhatsApp message from the related WhatsApp Tab in the Summary View?

Follow these steps to send a WhatsApp message from your CRM:
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1. Click on a record to go to its Summary View.
2. Select the WhatsApp icon on the Related Tab.
3. The Chat/Message conversation box appears.
4. You can Type a message in the message section. 
5. You can use the message templates by clicking on the icon.  

Note: 

• You cannot edit message templates in this window.
• You can attach only one file (or document) per message.