HelpDesk
- What must I do when I need help regarding Vtiger CRM?
- What is a service contract?
- How can I create a service contract?
- How do I create a service appointment for a service contract?
- Is there a shortcut to create a service contract?
- What do you mean by Live Chats?
- What is the Live Chats feature in Vtiger CRM?
- Who can use the Live Chats feature?
- How do the Live Chats work?
- How are Live Chats used in today’s industries?
- In which editions of Vtiger CRM is the Live Chats feature available?
- What are the benefits of using the Live Chats feature?
- What is the Live Chats module?
- How do I navigate the Live Chats module?
- What is a Private tab in the Vtiger Live Chats module?
- How do I install Live Chats feature?
- How do I access the Live Chats module?
- How do I use the Live Chats?
- How do I track the Live Chats?
- What social platforms can be integrated with Live Chats?
- What are Chat Insights?
- What are Chat Ratings and Metrics?
- What are Client Ratings and Feedback?
- What are Reviewer Ratings and Notes?
- What are Chat Metrics?
- What kind of metrics can I generate from Live Chats?
- If I disable an agent from one tracker, will the agent be disabled from other trackers as well?
- What are the benefits of Service Contracts?
- How do I create a Work Order from a Service Contract?
- Can I export my Service Contracts data in the form of a spreadsheet?
- How do I export the Service Contract data into a spreadsheet?
- Can I import Service Contracts?
- What are the chat statuses the Live Chat displays?
- Can I add a BCC field to the emails of a Case?
- Can I add a BCC field to the emails of an internal ticket?