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Can I simply install and start using WhatsApp?

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We wish it were as easy as that.
For you to install and use WhatsApp, there are a few prerequisite conditions that you need to know and follow.

Please read the following before you can install and use WhatsApp: 

  • To integrate your Twilio number with WhatsApp, you need to have a Facebook Business Manager account.
    • If you already have a Facebook Business Manager account, your Business Manager ID is found in the Business Settings > Business Info section.
    • If you do not have a Facebook Business Manager ID, click here to create one.
  • WhatsApp uses approved Business Manager accounts to identify your business and associate your phone numbers with it.
  • Once WhatsApp approves your Twilio numbers, you will need to provide your Facebook Business Manager ID to Twilio as well.
  • Twilio requires your business account to be validated by Facebook. Only those accounts validated by Facebook are approved for WhatsApp messaging.
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