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Where can I see all the WhatsApp messages I have sent or received in the CRM?

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The List View of the WhatsApp module displays all the WhatsApp messages that have been sent and received.
In the List View, you can:

  • Check sent and received messages
  • Check the status of messages
  • Open individual messages to view details
Follow these steps to view your WhatsApp messages:
  1. Log in to the CRM
  2. Go to Essentials
  3. Go to Conversations > WhatsApp

The WhatsApp List View displays records of all WhatsApp messages sent or received.
The Summary View of individual records displays the details for each record.
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