Can I filter activities on my Social Inbox?
Yes, you can.
Follow these steps to filter activities:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Essentials > Conversations.
- Select Social. You will land on the Social module.
- Click Social Inbox on the top-left-hand side.
- Click Filters on the top-right of the Activity Timeline.
- Click the Channel drop-down.
- Select a channel.
- Click Apply.
To know more about Social, click here