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Can I filter activities on my Social Inbox?

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Yes, you can.

Follow these steps to filter activities:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials > Conversations.
  4. Select Social. You will land on the Social module.
  5. Click Social Inbox on the top-left-hand side. 
  6. Click Filters on the top-right of the Activity Timeline.
  7. Click the Channel drop-down.
  8. Select a channel.
  9. Click Apply.
To know more about Social, click here.
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