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How do I create a Google My Business (GMB) post from Social?

Table of Contents
Follow these steps to compose a post:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials > Conversations.
  4. Select Social. You will land on the Social module.
  5. Click Google under Posts on the left-hand side.
  6. Click the Compose Post icon.
  7. Enter the following information:
    • Post to - Select the GMB account where you want to post.
    • Message - Enter the content to post (up to 1500 characters, including emojis).
    • Upload media - Click Browse to select a media file from your local computer to post them. GMB supports only one file.
      • You cannot upload video files.
      • Only PNG photos with a minimum size of 720px and a maximum of 3000px are allowed.
    • Call to action - Insert a Call-To-Action or CTA button into your post by specifying a URL. Users will land on the URL when they click the button. You have the following options for CTA:
      • Book
      • Order
      • Learn More
      • Sign Up
      • Shop 
  8. Click Post.
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