Can I add FAQ to Google My Business?
Yes, you can.
Follow these steps to add FAQ:
- Log in to your CRM account.
- Click the Main Menu.
- Go to Essentials > Conversations.
- Select Social. You will land on the Social module.
- Click the + icon left-hand side (beside Questions).
- Select your account under the Select a Location drop-down.
- Enter the question in the Question textbox.
- Enter the answer in the Answer textbox.
- Click Save.
You can view the FAQ under the Questions