Home  >   FAQs   >  What does bounce mean? How does it affect the marketing list?
FAQs in this section

What does bounce mean? How does it affect the marketing list?

Table of Contents

A bounce means an email has not been delivered to your subscribers' inboxes. A bounce can be classified as a soft or hard bounce.

  • Soft bounces occur when emails are dispatched, but the recipient’s mailbox is temporarily down, or the email server is full to receive your email.
  • Hard bounces are emails that are permanently undelivered. Typos in the email address or invalid domain names cause hard bounces.

Note: Vtiger CRM removes the email address from the marketing list when a hard bounce occurs on an email.

Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.