FAQs in this section
What measures do I take if spam complaints, unsubscribes, or bounces occur on my Email Campaigns? What should I do when my Email Campaigns subscription becomes inactive? When does a contact's Email Opt-in field take the value Opted Out (contact)? When does Vtiger suspend an Email Campaign subscription? Why are my allowed credits zero? Why do contacts mark my Email Campaigns as spam? Why has my Email Campaigns subscription become inactive? Why does my scheduled email campaign get delayed by a few minutes? How do I initiate Email Marketing with Vtiger? How do I edit an autoresponder email campaign that has started? How do I generate reports on Email Campaigns? How do I reschedule an Email Campaign? How do I set up a Reply To address for my Email Campaign? How do I test an Email Campaign before sending it out? How do I stop an Autoresponder Email Campaign? How do I track the recipients' activities on Email Campaigns? How does an Autoresponder Campaign send emails on the day it is created? Why are emails not getting delivered to my Contacts? How do I deactivate the suspension from my Email Campaign account? How do I see the Email Campaigns that I have sent to a contact? How do I create a regular email campaign? How do I create an autoresponder Email Campaign? How do I change my Email Campaigns plan? How do I duplicate an Email Campaign? How do I know if a marketing list contains contacts or organizations? How do I schedule an Email Campaign? How do I select a marketing list in an Email Campaign? How do I start an autoresponder Email Campaign? How do I set up Email Settings to send an Email Campaign? How do I view the metrics of my email campaigns? I am not able to use my Yahoo email address in the From email field. How many email credits do I get during a free trial? Images do not load correctly on Outlook. Why? How do I stop my Email Campaigns from landing Gmail's Promotions? Is an email address removed from the marketing list if a bounce occurs on it? Is there a free plan for Email Campaign credits? Is there a way to check my Email Campaign's spam score? My autoresponder email campaign has a slight delay. Why? What are drip Email Campaigns? What are Email Campaign credits? What are some ways to prevent my Email Campaigns from landing in spam? What are the allowed credits for different values of Nice Score? What are the different statuses that an Email Campaign can take? What are the different types of opt-ins? What are the types of Email Campaigns in Vtiger CRM? What happens if I do not renew my Email Campaign credits? What is an Email Campaign? What happens when I cancel an Email Campaign? What is the benefit of duplicating an Email Campaign? What is the difference between available and allowed credits? What is the maximum number of spam complaints, unsubscribes, and bounces I can get on my Email Campaigns? What is the Vtiger-Mailchimp integration? How do I install the Mailchimp extension? How do I add the API key for Mailchimp-Vtiger CRM? How do I sync data between Vtiger and Mailchimp? How do I delink Mailchimp from Vtiger? How do I integrate Mailchimp with Vtiger CRM? What can I do with Email Campaign Reports? What do Email Campaign Reports display?
What does bounce mean? How does it affect the marketing list?
Table of Contents
A bounce means an email has not been delivered to your subscribers' inboxes. A bounce can be classified as a soft or hard bounce.
- Soft bounces occur when emails are dispatched, but the recipient’s mailbox is temporarily down, or the email server is full to receive your email.
- Hard bounces are emails that are permanently undelivered. Typos in the email address or invalid domain names cause hard bounces.
Note: Vtiger CRM removes the email address from the marketing list when a hard bounce occurs on an email.
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