How do I generate reports on Email Campaigns?

You can generate Email Campaign Reports on:  

• The contacts to whom you have sent the campaign
• Contacts who have opened the campaign, etc. 

Follow these steps to view and download email campaign reports:

1. Log in to the CRM.
2. Click the main Menu.
3. Go to Marketing > Email Campaigns.
4. Open the email campaign for which you want to generate the report.
5. Click a number under Campaign Metrics. For example, click the number under Sent. You will see the Reports page.
6. Click the downward arrow on the top-left of the report columns to view different reports.
7. Click Download to download the selected report.