Home  >   FAQs   >  Why are emails not getting delivered to my Contacts?
FAQs in this section

Why are emails not getting delivered to my Contacts?

Table of Contents
To ensure that your ad hoc emails, workflow emails, and other emails get delivered to your contacts, you must configure certain settings.

Follow these steps to ensure your contacts receive your emails:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Settings.
  4. Look for the Configuration section.
  5. Go to Email Settings.
  6. Go to the Required Opt-in for Email Delivery section.
  7. Enable the following checkboxes:
    1. Allow sending ad-hoc emails to contacts that have opted-out
    2. Allows sending workflow emails to contacts that have opted-out
    3. Automatically send a double opt-in email after webform submission
Click here to Know More.
 
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.