FAQs in this section
What is an email campaign? What are the types of email campaigns in Vtiger CRM? How do I create an autoresponder email campaign? How do I create a regular email campaign? Can I test an email campaign before sending it out? How do I schedule an email campaign? Can I edit an autoresponder email campaign that has started? How do I start an autoresponder email campaign? How do I setup Email Settings to send an email campaign? What are the different types of opt-ins? Emails are not getting delivered to my contacts. Why? My autoresponder email campaign has a slight delay. Why? Can I stop an autoresponder email campaign? What are the different statuses that an email campaign can take? What are email campaign credits? How can I change my email campaigns plan? Why has my email campaigns subscription has become inactive? What happens if I do not renew my email campaign credits? What should I do when my email campaigns subscription becomes inactive? Why does my scheduled email campaign get delayed by a few minutes? Can I reschedule an email campaign? What happens when I cancel an email campaign? How do I duplicate an email campaign? Can I get reports on email campaigns? How do I view the metrics of my email campaigns? Can I track the recipients' activities on email campaigns? How can I see the email campaigns that I have sent to a contact? Why do contacts mark my email campaigns as spam? When does Vtiger suspend an email campaign subscription? How can I remove the supension from my email campaign account? Images do not load correctly on Outlook. Why? Does an autoresponder campaign send emails on the day it is created? How do I stop my email campaigns from landing Gmail's Promotions? What are drip email campaigns? Can I set up a Reply To address for my email campaign? Is an email address removed from the marketing list if a bounce occurs on it? What is the benefit of duplicating an email campaign? I am not able to use my Yahoo email address in the From email field. What measures can I take if spam complaints, unsubscribes, or bounces occur on my email campaigns? What is the maximum number of spam complaints, unsubscribes, and bounces I can get on my email campaings? Is there a free plan for email campaign credits? How many email credits do I get during a free trial? What is the difference between available and allowed credits? Why are my allowed credits zero? What does bounce mean? How does it affect the marketing list? How do I know if a marketing list contains contacts or organizations? How do I select a marketing list in an email campaign? Is there a way to check my email campaign's spam score? What are some ways to prevent my email campaigns from landing in spam?
When does a contact's Email Opt-in field take the value Opted Out (contact)?
Table of Contents
The Email Opt-in field in the contact record changes to Opted out (contact) when:
- A hard bounce occurs once on a contact’s email address
- A soft bounce occurs on a contact’s email address five times
- A contact unsubscribes from your emails
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