Why is my email campaign not being sent?
Before you send an email campaign, please ensure all the prerequisites are met.
Prerequisites for sending an email campaign: - You need to ensure that the data protection regulation is in place and that you have obtained consent from your recipients to trigger an email campaign.
- For example, the GDPR is a law that requires you to obtain affirmative and provable consent from EU citizens to send them marketing emails. You can do this by obtaining a double opt-in from them.
- You must set the email opt-in requirement for delivery. When a contact opts in, it means that you have their consent to send them marketing emails. You can do this in the Email Settings.
- Note: Only users with admin privileges can perform this action.
- An active marketing list - A marketing list is a selected list of leads, contacts, or organizations at whom you launch an email campaign.