Can I add an FAQ to Google My Business from Social?

Yes, you can. 

Follow these steps to add FAQ:

1. Log in to your CRM account.
2. Click the Main Menu.
3. Go to Essentials > Conversations.
4. Select Social. You will land on the Social module.
5. Click the + icon left-hand side (beside Questions).
6. Select your account under the Select a Location drop-down.
7. Enter the question in the Question textbox.
8. Enter the answer in the Answer textbox.
9. Click Save.

You can view the FAQ under the Questions section.

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