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How do I add webhooks for Status Callback?

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Follow these steps to add Webhooks in the WATI platform for Status Callback:
  1. Log in to the WATI.
  2. Click More.
  3. Click Webhooks from the drop-down.
  4. Click Add Webhook. An Add Webhook window opens.
  5. Follow these steps to get the Status Callback URL from Vtiger CRM:
    1. Log in to the CRM.
    2. Go to Essentials.
    3. Go to Conversations.
    4. Select WhatsApp. The WhatsApp module opens.
    5. Click Settings.
    6. Select Provider Configuration from the drop-down. A list of providers will appear.
    7. Hover over to WATI from the list.
    8. Click the Edit icon. An Edit configuration window opens.
    9. Copy the Status Callback URL.
  6. Go back to the WATI Platform.
  7. Enter or select the following information:
    1. URL: Paste the Status Callback URL from Vtiger CRM.
    2. Status: Select Enabled from the drop-down.
    3. Event: Select Sent Message Delivered and Sent Message is READ from the drop-down.
  8. Click Save.
Note: The above Webhook is added for message delivery notifications.

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