Home  >   FAQs   >  How do I configure WATI in the WhatsApp module?
FAQs in this section

How do I configure WATI in the WhatsApp module?

Table of Contents
Follow these steps to configure WATI in Vtiger’s WhatsApp module:
  1. Log in to the CRM.
  2. Go to Essentials.
  3. Go to Conversations.
  4. Select WhatsApp. The WhatsApp module opens.
  5. Click Settings.
  6. Select Provider Configuration from the drop-down.
  7. Click +Add. The Add Configuration window opens.
  8. Enter or select the following information
    1. Provider: Select WATI from the drop-down.
    2. Provider Name: Type the Provider name. For example, WATI for testing or WATI for Business.
    3. Active: Enable Yes or No.
    4. Default Provider: Enable Yes or No.
      1. Follow these steps to get the following from the WATI platform:
        1. Log in to the WATI platform.
        2. Click More.
        3. Click API Docs from the drop-down. A WATI API for WhatsApp window opens.
        4. Copy the number from the right corner of the WATI screen.
        5. Copy the API Endpoint.
        6. Copy the Access Token.
    5. URL: Paste the API Endpoint you copied from the WATI platform.
    6. API Key: Paste the Access Token you copied from the WATI platform.
    7. From Number: Paste the number you copied from the WATI platform. 
  9. Click Save.
Was this FAQ helpful?
0  out of  0  found this helpful.
Comments 0
Be the first to comment
© Copyright 2023 Vtiger. All rights reserved.