Once a template is approved, you need to sync it to Vtiger CRM so that you can send messages.
Follow these steps to sync Pinnacle WhatsApp Templates in Vtiger:
- Log in to the CRM.
- Click the Main Menu.
- Go to Essentials.
- Go to Conversations.
- Click WhatsApp. The WhatsApp module opens.
- Click Settings.
- Select Provider Configuration from the drop-down.
- Click Sync Templates.
Once you sync, you can see the Pinnacle WhatsApp-approved templates in the List View of the WhatsApp templates module.