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How do I use WhatsApp templates to send WhatsApp messages?

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Follow these steps to send WhatsApp messages using templates:
  1. Log in to the Vtiger CRM app on your phone.
  2. Go to Contacts.
  3. Select a contact to whom you are sending a message.
  4. Click More.
  5. Select WhatsApp.
  6. Type a message or click the + icon to select the template.
  7. Select the template.
  8. Click Send.
  9. The message gets auto-filled in WhatsApp based on the selected template.
  10. Click Send.
 
 
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