How do I send a WhatsApp message from the CRM using Wablas?

Once you have successfully installed the Wablas add-on, it will be added as a WhatsApp service provider in the Send WhatsApp Message window. You can send messages from:

• The desktop version of Vtiger CRM as well as the Vtiger CRM Mobile app. 
• From the List view as well as the Summary view of the modules where the WhatsApp Integration feature is available.

Send a WhatsApp message from the List View
For example, follow these steps to find and use Wablas as a service provider from the Contacts module: 

1. Log in to your CRM account.
2. Click the Main Menu.
3. Click Essentials.
4. Look for Lead & Contact Management.
5. Click Contacts.
6. Hover the mouse on a record.
7. Click WhatsApp. The Send WhatsApp Message window opens.
8. Enter or select the following information:
   1. Phone Number - Customer’s phone number.
   2. Select WhatsApp Template - Choose a WhatsApp template.
   3. Or
   4. Message - Type the WhatsApp message to be delivered to the customer. 
   5. Attach Files - Attach files if needed. Note: WhatsApp templates saved in the WhatsApp Template module are displayed here.
   6. Attach Files - Attach files if needed.
   7. Click Send.