You can integrate and use Wablas with Vtiger CRM WhatsApp in these phases: - Step 1: Retrieving the API Key
- Step 2: Wablas Configuration in Vtiger CRM
- Step 3: Adding Status and Incoming Callback URLs to Wablas
Note: - This process involves to-and-fro navigation between Vtiger CRM and Wablas screens.
- Keep your Wablas login credentials before you begin.
Step 1: Retrieving the API KeyFollow these steps to retrieve the API Key:- Log in to your Wablas account.
- Click Device from the Menu on the left panel. The List Device window displays the devices that are linked to your Wablas account.
- Select your device (account).
- Under Action, click 3 dots.
- Click Setting.
- Under API Keys, copy the API Key to a notepad or a document.
You have now successfully retrieved the API Key. Step 2: Wablas Configuration in Vtiger CRMFollow these steps to configure Wablas with Vtiger:- Log in to your CRM account.
- Click the Main Menu.
- Click Essentials.
- Look for Conversations.
- Click WhatsApp.
- Click +Add. The Add Configuration window opens.
- Enter or select the following information:
- Provider - Wablas.
- Active - Yes.
- API Key - Paste the copied API Key.
- From Number - The WhatsApp number that you have registered with Wablas.
- Copy the following URLs to a Notepad or a document:
- Status Callback
- Incoming Callback
- Click Save.
You have now successfully configured Wablas with Vtiger.
Step 3: Adding Status and Incoming Callback URLs to WablasFollow these steps to add Status and Incoming Callback URLs to Wablas:
- Log in to your Wablas account.
- Click Device from the Menu on the left panel. The List Device window displays the devices that are linked to your Wablas account.
- Select your device (account).
- Under Action, click 3 dots.
- Click Setting.
- Paste the following copied URLs in the below fields:
- URL Webhook - Incoming Callback
- Tracking URL - Status Callback
- Click Save.
You have now successfully added Status and Incoming Callback URLs to Wablas.
If the integration is successful, you will be able to find Wablas as a service provider under the WhatsApp icon > Send WhatsApp Message window.