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    Home  >   FAQs   >  How do I integrate Wablas with Vtiger CRM?
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    How do I integrate Wablas with Vtiger CRM?

    Table of Contents

     

    You can integrate and use Wablas with Vtiger CRM WhatsApp in these phases: 
    • Step 1: Retrieving the API Key
    • Step 2: Wablas Configuration in Vtiger CRM
    • Step 3: Adding Status and Incoming Callback URLs to Wablas
    Note: 
    • This process involves to-and-fro navigation between Vtiger CRM and Wablas screens.
    • Keep your Wablas login credentials before you begin.
    Step 1: Retrieving the API Key
    Follow these steps to retrieve the API Key:
    1. Log in to your Wablas account. 
    2. Click Device from the Menu on the left panel. The List Device window displays the devices that are linked to your Wablas account.
    3. Select your device (account).
    4. Under Action, click 3 dots.
    5. Click Setting.
    6. Under API Keys, copy the API Key to a notepad or a document.
    You have now successfully retrieved the API Key.
     
    Step 2: Wablas Configuration in Vtiger CRM
    ​​​​​​Follow these steps to configure Wablas with Vtiger:
    1. Log in to your CRM account.
    2. Click the Main Menu.
    3. Click Essentials.
    4. Look for Conversations.
    5. Click WhatsApp.
    6. Click +Add. The Add Configuration window opens.
    7. Enter or select the following information:
      1. Provider - Wablas.
      2. Active - Yes.
      3. API Key - Paste the copied API Key.
      4. From Number - The WhatsApp number that you have registered with Wablas.
      5. Copy the following URLs to a Notepad or a document:
        1. Status Callback
        2. Incoming Callback 
    8. Click Save.
    You have now successfully configured Wablas with Vtiger.

    Step 3: Adding Status and Incoming Callback URLs to Wablas
    Follow these steps to add Status and Incoming Callback URLs to Wablas:
    1. Log in to your Wablas account. 
    2. Click Device from the Menu on the left panel. The List Device window displays the devices that are linked to your Wablas account.
    3. Select your device (account).
    4. Under Action, click 3 dots.
    5. Click Setting.
    6. Paste the following copied URLs in the below fields:
      1. URL Webhook - Incoming Callback
      2. Tracking URL - Status Callback
    7. Click Save.
    You have now successfully added Status and Incoming Callback URLs to Wablas.
     
    If the integration is successful, you will be able to find Wablas as a service provider under the WhatsApp icon > Send WhatsApp Message window.
     
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