FAQs in this section
How do I install the Pinnacle add-on in Vtiger CRM?
To use WhatsApp Integration with Pinnacle, you need to first install the Pinnacle extension. The Pinnacle extension is not available by default in the CRM, and you will have to install it from the Extension Store.
Follow these steps to install the Pinnacle Add-on:
- Log in to the CRM.
- Click User Profile in the top right corner of the screen.
- Click Settings.
- Go to Extensions.
- Click Add-ons. The Add-on page opens.
- Type Pinnacle in the search bar. The WhatsApp via Pinnacle add-on appears.
- Click Install. The Are you sure you want to install/upgrade this add-on? message pops up.Click Yes to confirm the installation.
A success message is displayed once it is installed. Once installed, you can add Pinnacle as a service provider in the WhatsApp module.