Admin users can disable WhatsApp Integration with Gupshup in Vtiger CRM by disabling the Gupshup extension.
Follow these steps to disable the Gupshup feature:
- Log in to your CRM account.
- Click the User Menu.
- Click Settings.
- Look for Module Management.
- Click Modules.
- Uncheck WhatsApp by Gupshup extension.
- Once you uncheck the WhatsApp by Gupshup extension, the system displays a success message - Gupshup WhatsApp module disabled.
Once you disable the Gupshup extension, the Gupshup option won’t be visible anymore.