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What are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM?

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Following are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM:
  • Lets you send WhatsApp messages using Clickatell as a service provider from the CRM. 
  • Maintains WhatsApp records for all the messages sent using Clickatell.
  • Reduces the cost of traditional telephony.
  • Helps you reduce incoming calls and e-mail volumes by efficiently assisting over chat platforms.
  • Enhances customer relationships by allowing personalized messages that build trust and affinity.
  • Helps you to simultaneously serve and engage with a wide range of customers.
  • Reduces development dependencies, making way for easy-to-setup API’s and messaging campaigns.
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