What are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM?

Following are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM:

• Lets you send WhatsApp messages using Clickatell as a service provider from the CRM. 
• Maintains WhatsApp records for all the messages sent using Clickatell.
• Reduces the cost of traditional telephony.
• Helps you reduce incoming calls and e-mail volumes by efficiently assisting over chat platforms.
• Enhances customer relationships by allowing personalized messages that build trust and affinity.
• Helps you to simultaneously serve and engage with a wide range of customers.
• Reduces development dependencies, making way for easy-to-setup API’s and messaging campaigns.