What are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM?
Following are the benefits of integrating WhatsApp and Clickatell with Vtiger CRM:
- Lets you send WhatsApp messages using Clickatell as a service provider from the CRM.
- Maintains WhatsApp records for all the messages sent using Clickatell.
- Reduces the cost of traditional telephony.
- Helps you reduce incoming calls and e-mail volumes by efficiently assisting over chat platforms.
- Enhances customer relationships by allowing personalized messages that build trust and affinity.
- Helps you to simultaneously serve and engage with a wide range of customers.
- Reduces development dependencies, making way for easy-to-setup API’s and messaging campaigns.