Note: Only admin users can disable WhatsApp Integration with Clickatell in Vtiger CRM by disabling the Clickatell extension.
Follow these steps to disable the Clickatell feature:
- Log in to your CRM account.
- Click the User Menu.
- Click Settings.
- Look for Module Management.
- Click Modules.
- Uncheck WhatsApp by Clickatell extension.
- Once you uncheck WhatsApp by Clickatell extension, the system displays a success message - Clickatell WhatsApp Module Disabled.
Once you disable the Clickatell extension, the Clickatell option won’t be visible in the CRM anymore.