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How do I install the Gupshup extension in Vtiger CRM?

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To use WhatsApp with Gupshup, you need to:
  • Install the Gupshup extension.
  • Integrate Gupshup with WhatsApp and Vtiger.
The Gupshup extension is not available by default in the CRM, and you will have to install it from the Extension Store.
Follow these steps to install the Gupshup extension: 
  1. Log into your CRM account.
  2. Click the User Menu.
  3. Click Add-ons on the bottom left corner of the screen.
  4. Look for the WhatsApp by Gupshup extension.
  5. Click Install.
After installing, you need to add Gupshup as the service provider for WhatsApp.

Follow these steps to add Gupshup as a service provider.
  1. Log in to your CRM account.
  2. Click the User Menu.
  3. Click Essentials.
  4. Look for Conversations.
  5. Click WhatsApp.
  6. Click Settings.
  7. Click +Add. The Add Configuration popup opens up.
  8. Select the Provider as Gupshup.
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