Follow these steps to create a new template in WATI:
- Log in to the WATI.
- Click Broadcast.
- Go to the Template Messages section.
- Click New Template Message. A Create template message window opens.
- Type Template Name.
- Select Category from the drop-down.
- Select Language from the drop-down.
- Type the Template Message. You can see the preview of the template message.
- Click Save and Submit. Do you want to submit this message for validation? Message pops-up.
- Click Yes. A notification - Approval time for business takes 30 mins to 2 business days(Subject to Facebook team approval) will appear.
- Click Ok.
Once added, it will appear as Pending in the Status. The templates need to be approved by Facebook before you can use them. It takes 30 mins to 48 hours for a template to be approved.
Once approved, the status will change to Approved.